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Shipping & Returns

Shipping Information

We now ship to over 200 cities all over India  and take great care in delivering your products to you. We partner only with reputed and reliable National and International courier companies.

  • Since every piece is made to order, you will be sent a mail as soon as the order is received . 

  • Since each  piece is made  to order we try to dispatch the order within 10- 12 working days. It could vary according to the Shipping address.

  • In case of customization, we will require additional time . 

  • NO EXCHANGE on customized orders. 

  • Our courier partner, will be able to deliver the shipment between Mondays to Saturday(excluding Public Holidays): 10 Am to 6 Pm.

  • Address change will only be accepted if order has NOT been shipped  . 

  • Email address must be mentioned in each and every order for smooth communication.

  • As soon as your package is shipped, you will be sent an email containing your tracking information.

  • We are not responsible for any delays caused by natural calamities or unavoidable circumstances, though we will fully help in tracking the parcel if there is a problem from the delivery partner’s end.

 
Exchange Policy- INDIA​
  • Items on sale are NOT ELIGIBLE for exchange.

  • Customized orders are NOT ELIGIBLE for exchange.

  • A product can be exchanged only ONCE through the course of an order.

  • For Exchange, customers need to born Pickup & Re-shipping charges which is Rs.120/- all over India
     


 
STEPS TO FOLLOW FOR EXCHANGE:
  • Kindly inform us within 2 days of delivery, for which the customer needs to e-mail us at Prachi.jain8971@gmail.com with their order number and product picture.

    Note: We request you to kindly be patient after raising the query as our working hours are 10 AM - 6 PM (Monday-Saturday). Our team will be happy to take up your queries as soon as they are back at their desk

     

  • Once the concerned team checks the description & confirms the damage/ incorrect product, an email confirmation will be sent to the customer regarding the approval of the exchange . 

  • The product must be packed in the same packaging before it is couriered by the customer to our billing address 

  • Shipping / Reverse pick-up / Re-shipping charges for returned or exchanged items will be borne by the customer only.

  • Once we receive the product(s), we will then inspect and check the physical product. We shall dispatch fresh / correct product, as per little tiffanny policy.

  • Product must be unused and untempered to be eligible for exchange.

  • It may take longer than usual time to ship the exchanged product.

  • All exchanges are subjected to stock availability.

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